Create the Ultimate Customer Experience — Part 2

Create the Ultimate Customer Experience -- Part 2

“"Successfully Navigate the Customer Landscape"“

with Laural Roaldson

Laural has mastered the art of client satisfaction for… Not 1 year… Not 5 years… Not 10 years… But OVER 21 years!
Discover how LauralLandscapes.com is leading her industry and the organic landscaping movement.

During this training you will:


  • Learn how LauralLandscapes.com has reached the level of DIAMOND CERTIFIED
  • Find out why Laural swears by Questionnaires and why you might want to consider them too
  • Gain new insights into having clients rave about you 5 years later and more...

 About the Expert

Laural
Roaldson
President & COO (Chief Organic Officer), Laural Landscapes

Create the Ultimate Customer Experience — Part 1

Create the Ultimate Customer Experience -- Part 1

“The Secret to Creating Loyal Customers“

with Doreen Milano, CPC

Did you know: 68% of customers leave because they feel the company is indifferent to them? Not because of slow service, not because they found a better price somewhere else, but because they don’t feel appreciated. Find out more about what you may be missing to create loyal customers during Doreen's powerful interview!

During this training you will:


  • Learn how to know if customers are having the experience they desire
  • Discover how to handle negative feedback and problems
  • Gain new insights into increasing loyalty and the signs that your customers may leave you

 About the Expert

Doreen
Milano, CPC
Executive Coach & Founder, Visions to Excellence