Create the Ultimate Customer Experience -- Part 1
“The Secret to Creating Loyal Customers“
with Doreen Milano, CPC
Did you know: 68% of customers leave because they feel the company is indifferent to them? Not because of slow service, not because they found a better price somewhere else, but because they don’t feel appreciated. Find out more about what you may be missing to create loyal customers during Doreen's powerful interview!
During this training you will:
- Learn how to know if customers are having the experience they desire
- Discover how to handle negative feedback and problems
- Gain new insights into increasing loyalty and the signs that your customers may leave you