Payment

• You will be invoiced at the rate which is noted on the specific the Service Package you purchase.
• Your credit card statement will show the charge from Promote Her Business, LLC ( Jōs’ parent company).

Invoicing:

Strategic Messaging Package   

Your credit card will be auto charged every 30 days for 3 months (from the time of purchase)

Cancel anytime within 7 days of purchase. Send your cancelation request in writing to:  jos@promoteherbusiness.com

If you cancel, any work done to date will be charged at a rate of $150 per hour.

Content Creation Package 

Ongoing monthly subscription – Your credit card will be auto charged every 30 days until you cancel your subscription in writing to:  jos@promoteherbusiness.com

Cancel anytime before next billing cycle.

Refunds will not be given for payments already processed.

*Jos will get on the same page as client about anticipated time frame of package and will often establish a “checkpoint” to see if client would like to continue services at that time. 

**If you need extra hours in the month, you will be billed at the hourly rate for Content Creation.

Compelling Copywriting Package     

Ongoing monthly subscription – Your credit card will be auto charged every 30 days until you cancel your subscription in writing to:  jos@promoteherbusiness.com

Cancel anytime before next billing cycle.

Refunds will not be given for payments already processed.

*If you need extra hours in the month, you will be billed at the hourly rate for Compelling Copywriting.

Content Creation – Hourly

Payment will be processed for all agreed upons hours before work starts.  

Compelling Copywriting – Hourly

Payment will be processed for all agreed upons hours before work starts. 

Process:

1. Choose a Package (Strategic Messaging, Content Creation or Compelling Copywriting) or Hourly Service (Content Creation or Compelling Copywriting) 
2. Pay via credit card on the specific Service Package order form prior to your 1st session (use links here: http://promoteherbusiness.com/work-with-jos/)
3. Receive confirmation email 
4. Book your coaching sessions with Jos and receive link to video conference 
5. Complete electronic “Coach with Jos Agreement”:  (use link here: https://forms.gle/GaJLA7EjGjLbWTBZ6 )
6. Be added to shared Google Folder for your projects  

Questions:

Josephine Hanan’s (hereafter known as Jōs) packages and hourly services range from do-it-for-you to done-with-you or a hybrid approach to best fit your customized needs. If you have any immediate questions, please email Jōs at  jos@promoteherbusiness.com. Jōs wants to ensure you know what is being provided and you are happy with our partnership to “write in a way that sells and compels.”

Written and Graphic Content:

Any Content that Jōs assists you to develop or posts on your behalf to the internet or publishes in print is solely owned by you and is your responsibility to ensure is in compliance with copyright laws. Jōs does not guarantee the compliance of any Content with copyright laws.

When using the services of Jōs or directing Jōs to post or publish content on your behalf, you agree to obey the law and to respect the intellectual property rights of others. Content created, posted or published is at all times governed by and subject to laws regarding copyright, trademark, patent, and trade secret ownership and use of intellectual property. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content in violation of any party’s copyrights, trademarks, patents, trade secrets, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright, trademark, patent, and trade secret ownership and use of intellectual property, and you shall be solely responsible for any violations of any laws and for any infringements of any intellectual property rights caused by any content you provide, post, or transmit, or that is provided or transmitted using your username or user ID on any electronic platform or printed with notation as to your company brand or name. The burden of proving that any Content does not violate any laws or intellectual property rights rests solely with you.

Refund Terms

There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.

Cancellation and Termination

Term. This Agreement will be in effect from the time that the Service(s) is activated until (1) it is terminated as provided for by this Agreement or by any addendum to this Agreement or (2) it is replaced by a revised Agreement.

Monthly Subscriptions. You must cancel your subscription before your monthly renewal date and prior to debiting of funds in order to avoid the next billing (each Monthly Period). We will bill the Monthly Fee plus any applicable taxes to the Payment Method you provide to us during registration (or to a different Payment Method if you change your account information). WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH SERVICE PERIODS. Jōs shall not refund to You any fees paid in advance of such cancellation and You shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation. 

Hourly:  If you cancel before work has commenced, you will be refunded minus a 10% cancellation fee.  

Cancellation. All cancellations must be made in writing, via email, to jos@promoteherbusiness.com. Sending an email to any other email address shall not constitute a proper notification of cancellation.

Jōs reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

Jōs reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

Jōs shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

General Conditions

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any  client, employee, member, or officer will result in immediate service termination.

Jōs does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the Service will be corrected.

You expressly understand and agree that Jōs shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Jos has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Service; (v) or any other matter relating to the Service.

The failure of Jōs to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service governs your use of the Service, superseding any prior agreements between you and Jōs related to the use of the Service (including, but not limited to, any prior versions of the Terms of Service).

Any exclusions of liability contained herein are not applicable to residents of California. With respect to residents of California, Jōs/ Promote Her Business, LLC shall not be liable for any damages resulting from the use of her Service unless such damages are the result of negligent or reckless acts or omissions.

SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INDIRECT, INCIDENTAL, SPECIAL AND/OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Conditions of Working Together:

Confidentiality: Both  Jōs and the Client understand the sensitive nature of communication and topics discussed, it is all to be treated as highly confidential unless otherwise agreed upon or prohibited by law. 

Client Responsibility:

•         Be on time to sessions, because Jōs has other clients and will need to end the session on-time unless agreed upon otherwise. That means, if you are late, your session will be cut short as a rule of thumb.
•         If you are running late, let Jōs know you are still coming and by when   
•         If rescheduling needs to occur, please give Jōs 1 week notice and proactively look at your calendar and anticipate vacations, etc. 
•         Complete any agreed upon assignments in a timely basis and proactively communicate if the schedule has been pushed back.  Please note that incomplete agreements will affect the entire project completion schedule, and Jōs’ ability to support you.

The Client Hereby acknowledges that s/he is aware that a coaching/consulting relationship is not psychological counseling, or therapy of any kind. Injury, pathology, or psychological therapies need to be received by a professional Doctor. The client agrees to hold Jōs harmless and free from all liability for any actions or results, adverse conditions, or situations created as a direct or indirect result of a referral or other advise obtained.